Last updated: June 4, 2022
Thank you for shopping at ancherydrugs.com
Anchery Drugs Selects the best quality Spices and Ayurvedic Herbs for use in their the brands Anchery Drugs and TOK (Taste of Kerala). If for any reason, the products you received are damaged, not what you ordered, or you are not completely satisfied with a purchase, we invite you to review our refunds and returns policy.
Definitions: For this Return and Refund Policy, Company (referred to as either “The Company”, We, Us, or Our in this policy) refers to Anchery Drugs, Nehru Bazar, Kuruppam, Thekkinkadu Maidan, Thrissur, Kerala 680001
If you have received an item in a ‘Damaged’ or ‘Defective’ condition, or it is ‘Not as Described’ by us, you may request a replacement or refund within 7 days of receiving the order, at no extra cost. After 7 days, the refund will be subject to the management of the Company. You may write to us at help@ancherydrugs.com
Worth to note
We will not be able to accept products that appear to be opened, tried, or used.
We will not accept products if their labels, complete packaging, or stickers are not present at the time of return.
We will accept the returned products only along with the gift or sample received, If any purchase also has a gift or sample with it.
If all conditions are not met, the Company reserves the right to refuse the return/refund and/or to charge a minimum 15% restocking fee.
All Items for return should reach:
Anchery Drugs, Nehru Bazar, Kuruppam, Thekkinkadu Maidan, Thrissur, Kerala 680001
Further to the receipt of the returned products, Anchery Drugs will inspect the returned item(s) and they will be credited to your account within 5-7 business days if it is a qualified return. In most cases, the company uses the same means of payment as was used for the original Order. If all conditions are not met, the Company reserves the right to refuse the return/refund and/or to charge a minimum 15% restocking fee.
Worth to note
We can only refund the original purchase price. Shipping and handling fees are nonrefundable.
We give a full refund if the products were damaged or faulty before reaching you. For claiming your refund, you may have to submit photographs of the damaged or faulty products, to help@ancherydrugs.com.
All sales are final. However, you are entitled to cancel the order without giving any reason for doing so, before the order is shipped. You may contact us at +91 9526440055 or write to us at help@ancherydrugs.com.
If the cancellations are made during the transit time, or after the despatch, shipping charges and 2% of the invoice amount for handling charges may be deducted and a refund is issued.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: help@ancherydrugs.com
